Caretel
    Voice

    Microsoft Teams Routing

    Direct routing for Teams.

    Make and receive PSTN calls directly inside Microsoft Teams using Caretel's direct routing — cheaper, more flexible, and Australian-hosted.

    Microsoft Teams Routing illustration

    What's included

    • Operator Connect alternative
    • Local SBC
    • E911-ready
    Why Caretel

    Built for businesses that can't afford downtime.

    Direct Routing Certified

    Microsoft-validated SBC infrastructure.

    Lower Per-Minute Rates

    Up to 40% cheaper than Microsoft Calling Plans.

    Keep Your Numbers

    Port existing DIDs straight into Teams.

    Survivability

    Local SBC keeps calls alive in an outage.

    How it works

    From first call to fully live in 3 steps.

    01

    Discover

    We map your sites, traffic and goals to scope Microsoft Teams Routing the right way.

    02

    Design

    Architect, document and price — sovereign by default, hardened from day one.

    03

    Deliver

    Project-managed cutover, then handed to the 24/7 NOC for life.

    At a glance

    Specifications

    Capability
    Detail
    Direct Routing Certified
    Microsoft-validated SBC infrastructure.
    Lower Per-Minute Rates
    Up to 40% cheaper than Microsoft Calling Plans.
    Keep Your Numbers
    Port existing DIDs straight into Teams.
    Survivability
    Local SBC keeps calls alive in an outage.
    Includes
    Operator Connect alternative Local SBC E911-ready
    Built for

    Trusted across every industry we serve.

    Government

    Sovereign, panel-aligned, IRAP-ready.

    Healthcare

    Always-on links for clinical systems.

    Education

    Campus networks, BYOD, content filtering.

    Industrial

    OT/IT segmentation and resilient links.

    Retail

    Multi-site SD-WAN with 4G failover.

    Logistics

    Wide-area connectivity for fleets and depots.

    FAQ

    Questions, answered.

    Still curious? Our engineers are one call away.

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